KYC Toolbox Application Notes for Video Identifications
Procedure for the Video Identification
- The e-mail address and the mobile number of the customer is required.
- Click on the "Video Identification" button to open an e-mail editor window with an e-mail text suggestion. This editor can be used to adjust the text and send the e-mail to the customer. It is important to ensure that the link is not deleted from the e-mail suggestion. Should this happen accidentally, the window can be closed and restarted (click on Video Identification).
- With click on send, the invitation for the identification process is sent to the entity.
- The Video Identification Service is performed by a third party.
- The identification process is described here.
- After successful video identification, the interview documents are stored directly in the respective KYC file.
Advice for using Video Identification
- General information validity invitation link: 7 days from invitation
- Country list: List of supported Identification Documents
- Automate triggering: API documentation
- Availability: Monday - Saturday from 7:00 am - 22:00 pm (CEST/CET)
- Languages: German, English, French, Italian
Costs for the Video Identification
The costs for the video identification will be calculated in CHF according to the needed volume.